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A true rags to riches story of Northeastern University graduate Adam Walder, whose passion for underground hip hop morphed from a dorm room hobby into the profitable internet music mail order business of UndergroundHipHop.com.
Walder is now taking that business to the next level by opening a physical
retail store backed with a revolutionary retail purchasing concept which blurs
the lines of online vs. brick and mortar shopping experiences. The flagship
location of The UndergroundHipHop.com Store is sure to bring back the love of
the underground in a city not traditionally known for its hip hop roots.
From 50 visitors a day to over 30,000 a day, from 40 music titles to over 8400
titles, from a small dorm room to a 2500 sq ft. office/retail and still growing;
UndergroundHipHop.com is a true entrepreneur success story of passion that really
does pay the bills.
From the beginning, Adam Walder was always a fan of the underground hip hop
scene. Whether he was managing a mix tape store at the age of 15 or being a
16 year old assistant hip hop DJ at Rutgers University in his home state of
New Jersey, he always dreamed of owning his own music store that would promote
the music and culture that he loved so much.
While Walder took a round about route in realizing his dream by starting a
successful online music retail venture (UndergroundHipHop.com) out of his Northeastern
University dorm room in 1997, his initial dream of owning a brick and mortar
retail store is now becoming a reality with the opening of The UndergroundHipHop.com
Store located at 234 Huntington Avenue in the heart of Boston, Massachusetts.
This 2500 sq. ft. space, with 800 square feet of it being turned into a retail
store dedicated underground hip hop music and culture, with the additional 1700
sq. ft. remaining as office space for the internet operations, will sell over
8400 titles of underground hip hop CD’s, vinyl records, DVD’s and
clothing. How do you sell over 8400 titles of independent hip hop artists music
in only 800 sq ft. of retail space? This is where Walder works his magic with
out of the box thinking and merging of traditional processes with the latest
technologies which will help create a whole new experience of purchasing music
in a physical retail setting.
The website of UndergroundHipHop.com has successfully grown into a thriving
business due to it’s focus on three aspects of the underground hip hop
genre; Providing entertainment via streaming audio by allowing customers to
listen to a minimum of one minute all the way up to the full length of a song
before purchasing, by creating a community via the online forums and chat rooms
which connect thousands of hip hop heads from all over the world, and finally
offering the music of un-signed (as well as label-signed artists) to visitors
for purchase. These three aspects coupled with a massive music selection and
the highest standards of customer service, have propelled UndergroundHipHop.com
into one of the most visited online sources in the underground hip hop industry.
So how was Walder to translate these online aspects into a physical retail store
setting without losing the identity of what made UndergroundHipHop.com so inviting
in the first place? His answer to this and other pressing retail concerns was
simple… keep the inner workings of the online purchasing technology intact
and build the traditional retail store environment around it.
Walder plans to set up computer terminals within the store which would allow
customers to come in, easily search through and view details on the 8400 items
carried, listen to the music, place their order via the computer terminal and
then proceed up to the register to pick up and purchase their requested items.
With the traditional retail environment remaining intact with new releases and
top sellers being on display, an apparel section and a small lounge area reserved
for customers to relax and discuss the happenings of the hip hop community,
this is a new concept that is sure to take the music retail industry by storm.
Similar to the book picking system at the Boston Public library, where the
majority of the book stacks can only be accessed by an employee of the library
to retrieve books for the customer, this in-store, online purchasing concept
is beneficial to the retail sector in numerous ways. Inventory issues that are
consistently plaguing the music retail industry including misplaced or damaged
items and theft will no longer eat up profits. Also, since the majority of stock
is stored in back within an office structured environment, significantly less
up-front retail space is necessary to housing addition, the likeliness of closing
a sale is increased because a customer can listen to any and every song in an
extended 1 minute to full length sample before making a purchase.
While some of the larger music retail franchises have taken a step in a similar
direction with music listening stations and scanners, their limited 30 second
snippets combined with a bogged down search system creates frustration and risk
in the music purchase process. Staying true to the underground way of doing
things, UndergroundHipHop.com refuses to bend and follow the traditional retail
store structure. Instead, they have taken what they know works and are bending
the rules of the retail industry to work within the context of new Internet
and music technologies that have made the company what it is today.
Walder’s persistence and passion were able to pay the bills, but will
they be able to bend an entire music retail industry? Come by the new store
location to find out….
Anticipated opening date for The UndergroundHiphop.com Store is May 15th located
at 234 Huntington Avenue, Boston, MA 02115.