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Digi 002 Not Recognized

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noisebrigade128
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Joined: 13 Aug 2007
Posts: 3
Digi 002 Not Recognized  Reply with quote  

I bought a used Digi002R on ebay. When I plug in the Digi002R into my Mac mini, the 002R is not recognized when starting the Protools LE 6.9.3 application. The hard dive that is plugged into the back of the 002R is also not being recognized on the Mac Mini, not even in Disk Utility. I proceeded to check the hard drive by plugging it directly into the mac mini and it mounted without any issues. I tried starting up the Protools 6.9.3 application with an Mbox and Protools LE 6.9.3 worked flawlessly.
I thought it could not be loading due to a compatibility issue with Protools 6.9.3, so I uninstalled Protools 6.9.3 and installed Protools LE 7.1. Again, the harddrive mounted without issue when plugged directly into the Mac mini. So, I unplugged the harddrive, plugged in the 002R, and again, Protools did not recognize the hardware. The harddrive, when plugged into the back of the 002R, also did not mount on the Mac mini and was not recognized in Disk Utility. When I tried starting Protools LE 7.1 with the Mbox it started flawlessly.
So, at this point I am at a loss. Is it 2 bad firewire ports? Is the 002R completely shot? Any ideas? Please? Email me at ryanprocopio@yahoo.com thanks so much.


System Config:

Mac Mini - 1.5 Ghz PowerPC G4
Mac OSX 10.4.8
1 GB DDR SDRAM
External Hardrive (plugged into back of Digi002) : Western Digital
Model #WD2500D032-000 (Firewire 400)
Now running Protools LE 7.1
Digi002R Serial Number: UA6270600G
Post Mon Aug 13, 2007 5:57 pm
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Calipso
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Joined: 14 Sep 2004
Posts: 155
Location: N.Ireland
 Reply with quote  

Have you tried running it on a different computer mac or pc ? Sounds like the DIGI 002 is screwed. But best to try it on another computer, in case your mac is having some really strange compatibility issues. Could be a program installed effecting it.
Post Mon Aug 13, 2007 8:38 pm
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conquistadore
Forum Moderator


Joined: 03 Aug 2004
Posts: 514
yeah  Reply with quote  

Yep..I'd first try what calypso suggested.

It would also be a good idea to check out the DUC - The Digidesign User Conference if nothing works.
Post Fri Aug 17, 2007 12:14 pm
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wailingalleycat
Forum Manager


Joined: 07 Oct 2003
Posts: 694
Location: Jersey C.I (UK)
Firewire Issues  Reply with quote  

it may be something really simple like a dry solder joint in the firewire connector or it may be something more serious like a blown FW interface, which happened to my little FW hard drive in the studio when the cable was knocked and it shorted.

due to the hard drive not working id say with 90% certainty its a hardware issue, as the second firewire port is simple wired in parallel. if your confident enough, take open the cover and wiggle the wires on FW ports to see if u notice anything
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If In Doubt...Hit It With a Hammer, If Still In Doubt... Find a Bigger Hammer.
Post Fri Aug 17, 2007 4:56 pm
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noisebrigade128
Newbie


Joined: 13 Aug 2007
Posts: 3
 Reply with quote  

hey guys thanks, It blew out my external harddrives firewire ports. So I need to get new external harddrives. but my computers firewire port is ok. I think it is the unit luckily paypal is hookin me up giving me a full refund if I send in back in a couple of days. any preventatives I can do so this doesn't happen again? feel free to e-mail me and give any advice. ryanprocopio@yahoo.com
Post Tue Aug 21, 2007 8:57 pm
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